Supporting those who served
EU GDPR Statement
The Armed Forces Community Association Voluntary Car Service (hereinafter called “AFCA-VCS”) recognises that our customers and contacts are concerned about the manner in which information is collected and stored on the internet.
The information you give (name, address, telephone numbers, email addresses, etc) will be treated confidentially in accordance with the Data Protection Act and will not be made available to third parties.
AFCA-VCS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
AFCA-VCS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 02 July 2024.
What AFCA-VCS collect:
AFCA-VCS may collect the following information:
• name
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
What AFCA-VCS do with the information we gather?
AFCA-VCS requires this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal Record Keeping
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
All communications with this website are carried out via a securely encrypted connection.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual and to allow us to understand how people are using our website. At the time of writing (26/06/2024) the only cookies this site sets are for Google Analytics (more below).
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Google Analytics
This site, and almost every professionally produced site on the internet, uses Google Analytics (GA) to record visits in order to gauge its success and the impact of any updates. GA will record visitors IP addresses in order analyse which country they are in, but the IP is not exposed to us. GA will set one or more cookies in your browser in order to report how many visitors are new and how many are returning.
Embedded Content From Other Websites and Links to Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, maps, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Our website may contain links to other websites. Please note that these external websites have their own privacy policies. We do not accept liability or responsibility for these.
Contact Form
The contact form on our website collects only the information we require in order to respond to your enquiry. The message is sent directly to us as an email. No copy of the message is stored on the website.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
1. whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purpose.
2. if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or send us a message.
AFCA-VCS will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
Supporting those who served
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